Additional Drivers

A maximum of 1 additional driver is allowed at no extra cost. Subsequent drivers will be charged at S$5 each day with a maximum of S$35 per rental.

After-Hours Pickup or Returns

After-hours pickups or returns in Singapore can be pre-arranged at a surcharge of $50/hr (before gst).

Cancellation Policy

Changed your mind?
There will be no cancellation fees if reservation is cancelled 48 hours before your pickup time*.
*Policy not valid for blackout period

Drivers Qualifications & Requirements

Age:
Drivers must be above 21 years old for all vehicles with the exception of Group J, K, L, R and Q (BMW vehicles) where the minimum age is 25 years and above.


Driving License:
Drivers must possess a valid driving licence for at least a year. Driving licence NOT in English must be accompanied by an International Driving Permit (IDP). Singaporeans must process a valid Singapore Driver’s Licence as required by the Singapore Traffic Police.

 

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Cross-border Drive Toll

Woodlands Checkpoint (Cars & MPVs)
All Day
On Departure – S$1
On Arrival – Not Applicable
*with effect from 1 Feb 2018


Tuas Checkpoint (Cars & MPVs)
Peak Hours: 5am – 10am & 3pm – 11pm
On Arrival & Departure – S$2.30
Non-Peak Hours: 11pm – 5am & 10am – 3pm
On Arrival & Departure – S$1.30
*with effect from 1 Apr 2018

 

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Insurance Coverage

Unlimited third-party liability and property damage of up to S$5 million per incident. Loss Damage Waiver (LDW) is also included in the rates. However, Hirer is always responsible for the amount of “Non Waiverable Damage Excess (NWDE)”.

Optional Extras

Child Seat/Booster Seat:
Required by Singapore Traffic Police
Anyone below the height of 1.35m: Booster Seat
Age: 6 months to 3 years: Child Seat
SGD$7 per Child/Booster Seat
Available on request.


GPS:
Navigation system at SGD $12 per unit per day. Available on request.


NETS CashCard/FlashPay Card:
Use to pay for public car park fees and ERP (Electronic Road Pricing) fees at ease. Available for purchase online or at our counters.

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Delivery Service

Delivery service is available on request. The delivery fee is S$50 per trip. Delivery service are only applicable for operating hours between 0900 hrs – 1730 hrs.

Malaysia Surcharge

Driving into Malaysia is permitted at a daily surcharge: S$100 (Groups J, K, L, Q, R) or S$50 for all other groups. Vehicles may travel into Malaysia but must be returned to Singapore. Cars may not be driven to Thailand.

Rent it here, leave it there (One-way rental)

4 days minimum rental period applies for One-way rental into Malaysia (Not applicable to Groups J, K, L, Q and R), and must be return to either of the following locations: Johor Bahru, Kuala Lumpur, Kuantan or Penang. Additional charges of applies. Please note that driving into Malaysia requires Loss Damage Waiver (LDW). Cars may not be driven to Thailand.

The reposition charges for key cities are as follows:

Johor Bahru

S$125

Kuala Lumpur

S$300

Kuantan

S$350

Penang

S$400

 

Note: For all other cities/towns to the nearest key cities stated above are chargeable at S$0.70 per km.

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Form of Payment

Self-Drive: We accept all major credit cards such as Visa, MasterCard, American Express, Diners and JCB.

Long-Term Leasing: We accept Visa and MasterCard

Driving Restrictions

All Singapore Hertz vehicles are strictly prohibited from being driven into Thailand.

Orientation of Cars

All our cars are right-hand drive vehicles.

Personal Accident Insurance (PAI)

Hirer may choose to purchase PAI for a coverage of up to S$100,000 at a fee of S$5 per day for all cars. PAI covers death, permanent disablement and second & third degree burns.

Windscreen Coverage

Hirer can opt to purchase windscreen coverage to protect against windscreen damages.